TERMS AND CONDITIONS
By using our website at https://loveprelove.com, you agree to the following terms and conditions. Please read them carefully before making a purchase.
GENERAL
- These terms and conditions govern your use of our website and any transactions made through it.
- We reserve the right to update or amend these terms at any time. Changes will take effect as soon as they are posted on our website.
PERSONAL INFORMATION
- We require additional verification for purchases over £1,000, including two forms of ID: a valid passport or driving licence and a utility bill or bank statement dated within the last three months.
- All personal information provided is subject to our privacy policy and will not be shared with third parties outside of our marketing or fulfilment teams.
- By submitting personal information on our site, you consent to its use for processing orders, marketing, and competition entries in line with our privacy policy.
PRODUCT DESCRIPTIONS
- We strive to provide accurate descriptions and images for all items. However, colours and details may vary due to differences in device displays.
- Descriptions may include historical or anecdotal details for informational purposes only. We cannot guarantee their accuracy.
SERVICES AND PRODUCTS
- We reserve the right to update product descriptions, prices, and availability at any time without notice.
- Discount codes may be withdrawn at our discretion and are only valid within their specified time frame.
AUTHENTICATION
- We authenticate all items using trusted services like Entrupy or Bababebi. For unsupported items, our in-house team verifies authenticity and provides a Love Prelove certificate.
- If an item fails authentication, it will not be listed for sale and will be destroyed.
RIGHT TO REFUSE SERVICE
- We reserve the right to refuse service to anyone at any time without obligation to provide a reason.
If you have any questions or need assistance, please contact us via email at orders@loveprelove.com. Thank you for shopping with Love Prelove!